Question 1

What does OFF GRID mean?

Accepted Answer

The literal translation is "off the grid." Hutka is parked far from water, electricity or sewer connections — so you can truly enjoy being connected to nature. It also means resources are limited, but we maintain Hutka so you don't have to worry with reasonable use. Plus, we always have a plan B :-).

Question 2

What's the climate like in Hutka?

Accepted Answer

Hutka has a pleasant climate all year round. In summer it can be warmer inside due to large glass surfaces, but it's well insulated with shading. Best to open the doors in summer and connect the living space with nature. The skylight quickly ventilates any heat. In winter, it's heated by a stove and underfloor gas heating.

Question 3

What's the weather like in the Rychleby Mountains?

Accepted Answer

The Rychleby Mountains are among the warmest mountain areas in the Jeseníky region. Thanks to lower elevation and the foehn effect, it's typically 2–3 °C warmer. Summer days 22–28 °C, nights can drop below 10 °C.

Spring (Apr–May): Nature awakens, fewer tourists, 10–20 °C.
Summer (Jun–Aug): Ideal for hiking and cycling. Keep a rain jacket handy.
Autumn (Sep–Oct): Fall colors, mushroom picking, evenings by the fire. 8–18 °C.
Winter (Nov–Mar): Snowy landscape, cross-country skiing, romance by the stove. –5 to 5 °C.

📍 Weather forecast: in-pocasi.cz — Stará Červená Voda

Question 4

Is Hutka suitable for families with children?

Accepted Answer

Yes and no — it depends on you and your children. Hutka is primarily designed for couples, but sleeping in the loft is an adventure for kids. Just watch the stairs, which are a bit steep. The surroundings also pose certain dangers, especially the overgrown ruins of old Johanka.

Question 5

Can we bring pets?

Accepted Answer

No, pets are not allowed. We understand your four-legged friend is family, but we need to keep Hutka free of fur and mess. We also want allergy sufferers to feel comfortable.

Question 6

Is smoking allowed in Hutka?

Accepted Answer

Smoking is only allowed outside. Smoking inside Hutka is prohibited.

Question 7

Insects and wildlife?

Accepted Answer

Johanka sits in the middle of nature — mosquitoes, flies, ladybugs and various bugs are our local residents :-). We recommend repellent, especially in the evening.

Important: The Rychleby Mountains are an endemic tick area — check yourself after returning from nature.

You may encounter deer, foxes, hares, badgers and various bird species.

Question 8

Is Hutka wheelchair accessible?

Accepted Answer

Honestly, no. The terrain is uneven (grass, gravel), there's a step onto the terrace, and more stairs inside (loft). Not suitable for people with limited mobility.

Question 9

When is the best time to visit?

Accepted Answer

Every season has its charm. Spring (blooming nature, fewer tourists), summer (hiking, swimming, cycling), autumn (fall colors, mushrooms), winter (snowy landscape, cross-country skiing, stove romance).

In summer you don't need to limit electricity use; in winter every light counts.

The hot tub operates April–October (winter protection). Outdoor shower is drained in winter. Sauna and cooling tub operate year-round.

Question 10

What to pack?

Accepted Answer

First check the "What you don't need to bring" section. Then we recommend:

• Sturdy hiking boots
• Swimwear for flooded quarries
• Headlamp or flashlight (path to car after dark)
• Warm clothing even in summer (mountain nights can be cold)
• Insect repellent and tick protection
• Enough food and drinks for hikes (nearest shop 5 km in Vidnava)
• Rain jacket / waterproof coat
• Offline maps on your phone (weak signal in some areas)

Question 11

When is check-in and check-out?

Accepted Answer

Check-in is at 3:00 PM every day. A different check-in time may be arranged by prior telephone agreement, ideally the day before. You can also use contactless check-in — instructions will be sent by email or WhatsApp before arrival. Key access is via a coded lockbox.

Check-out is no later than 11:00 AM on the departure day.

Question 12

How to book a stay?

Accepted Answer

Best through the booking form on our website, or by email/phone. Minimum stay = 2 nights. We open reservations about a year in advance. After booking you'll receive confirmation. For email/phone reservations, we respond within 24 hours.

Question 13

What are the cancellation terms?

Accepted Answer

If you cancel more than 20 days before arrival, a 15% cancellation fee applies. Less than 20 days before arrival, the fee is 100%. Full terms in our T&C.

Question 14

What payment methods do you accept?

Accepted Answer

Bank transfer, occasionally cash, but standard is online card payment via payment gateway. We also accept employee benefit cards such as FKSP. We can invoice companies.

Question 15

Do you offer gift vouchers?

Accepted Answer

Glamping is a popular gift — we can issue a gift voucher, just contact us.

Question 16

How do we get to Hutka?

Accepted Answer

From the main road, turn onto a paved municipal road — the landmark is a cross with an information board about the former Johanka settlement. Follow this road directly to the property.

Question 17

Where can we park?

Accepted Answer

You can drive all the way to the property and park on a gravel parking spot right next to Hutka.

Question 18

How do we get the keys?

Accepted Answer

Keys are stored in a lockbox. We'll send you the code and location on the day of arrival.

Question 19

What's the mobile signal like?

Accepted Answer

Normal mobile signal in the area — not 5G but sufficient. Inside Hutka, WiFi is better as the metal cladding blocks signal. In the surroundings, signal can be weak — we recommend offline maps.

Question 20

Is there WiFi in Hutka?

Accepted Answer

No need to bring your mobile devices worrying about connection. WiFi is available in Hutka. Password is inside.

Question 21

Are there linens, towels and other amenities?

Accepted Answer

Bedding and pillows will be clean and ready. Towels (bathroom, kitchen) in sufficient quantity. Blankets for lounging too.

Pots, pans, plates, cutlery, glasses — everything a kitchen needs. Gas stove, kettle.

Complete coffee setup (grinder, French press, moka, aeropress, dripper, pour-over, filters…)

Hair dryer, outlets, chargers. Bio natural cosmetics, dish soap, hand soap, shampoo. Sponges for dish washing.

Question 22

Pantry — basic ingredients

Accepted Answer

In Hutka you'll find basic ingredients so you can really cook. There's a coffee and tea corner waiting for you.

The coffee grinder has adjustable settings. Coffee, tea, spices, oils, sugar, vinegar — use freely, but please don't take them and leave for next guests.

Drinking water is in a glass dispenser on the counter plus backup bottles.

Question 23

Fire pit and outdoor area

Accepted Answer

Firewood and supplies are outside next to Hutka. Please only make fire in the steel fire pit or fireplace. Roasting skewers and grill grate under Hutka or in the garden shed.

Question 24

Venkovní prostor

Accepted Answer

Lehátka, slunečník, skládací židle, venkovní stolek, podsedáky.

Question 25

Electricity

Accepted Answer

Where does it come from?
Solar panels on the roof, stored in batteries inside Hutka. Depends on weather — sun charges them; clouds and night don't.

How long do batteries last?
Average consumption is 35% of capacity per 24 hours. We hand over at 90%+. With conscious use, energy lasts a weekend even without sun.

What needs electricity?
Lighting, outlets, fridge, water pump and heating system.

Tip: Fridge is off by default (OFF). Leave it off if you don't need cooling — saves energy.

Question 26

Water

Accepted Answer

Where does it come from?
Two tanks in Hutka's chassis.

How long does it last?
Summer: up to 900L (both tanks), winter: 600L. Couples use about 150–200L per weekend. Quick shower = ~30L per person. Outdoor shower runs from the well — virtually unlimited.

Is it drinkable?
Not recommended. Tanks are for utility water. Drinking water is in a glass barrel inside Hutka.

Can it be heated?
Yes. Solar heater covers hand/dish washing. For showering, turn on the Truma heater 10–15 min before. Hot water flows ~5 min. Turn back to OFF after.

Drainage:
Wastewater goes into a root soakaway under Hutka. Use ONLY eco-friendly products provided.

Question 27

Heating

Accepted Answer

Options:
• Gas hot-air heating — digital panel, set your temperature.
• Wood stove — keeps you warm in any weather, adds atmosphere. Be careful adding wood — heats up fast and radiates long.

⚠ We strongly recommend: Underfloor heating overnight, turn off stove before bed. Gas heating maintains constant temperature. Recommended sleeping temp 16–18 °C.

How is heat produced?
TRUMA system draws gas from LPG bottles in the outdoor technical compartment.

What runs on gas?
Stove, underfloor heating and incineration toilet.

Question 28

Incineration toilet

Accepted Answer

Really?!
Yes! It's a marvel :-). The exhaust system means absolutely no smell.

How to use?
ALWAYS place a PAPER FILTER inside the bowl. The toilet vacuums your product with the filter and incinerates it to ash. One filter per use.

Operation:
Lift the seat = activation (two beeps). When done, press the green-framed button → incineration starts (yellow button).

How long is a cycle?
~1 hour. Yellow button turns off = done.

Can someone go during incineration?
Yes, handles 2–3 loads per cycle. Incineration pauses and continues.

Cleaning:
NEVER pour water in or scrape with metal.

Empty the ash?
No, we handle that.

Question 29

Ventilation

Accepted Answer

Hutka is well insulated and has high-quality windows, so we recommend keeping windows in the micro-ventilation position.

The bathroom is ventilated through a window, but also by a fan that runs for 5 minutes when you press the marked switch.

The extractor above the stove is controlled by the same switch — the same circuit as the bathroom.

Question 30

Storage spaces

Accepted Answer

Hutka has plenty of hidden storage — you just need to explore. Behind the mirror you'll find a cabinet with shelves, under the chaise longue there are pull-out armrests with storage behind them, under the sofa there are flip-up compartments for shoes, and more. A wardrobe and several other cabinets are at your disposal.

Question 31

Batteries dead (0% electricity)?

Accepted Answer

We still have the stove, flashlight and candles in the equipment.

Question 32

Water ran out?

Accepted Answer

Call us. We'll check for leaks and refill your tank. Close all faucets to prevent air in the system.

Question 33

Gas ran out?

Accepted Answer

We provide one full backup bottle. If experienced, you can swap it yourself. Otherwise call us. For longer stays (week+), a swap may be needed.

Question 34

Toilet keeps beeping and flashing?

Accepted Answer

Restart it — hold the incineration button for 5 seconds. You'll hear a long beep, then repeat the process. If unresponsive, call us.

Question 35

Filter stuck in the toilet?

Accepted Answer

Open the lid and press the incineration button. The bowl opens — push the paper down. It will burn in the next cycle.

Question 36

Can I put toilet paper in the toilet?

Accepted Answer

Yes, it's designed for that. Don't worry, it all burns. Just don't unroll the entire roll at once — be reasonable.

Question 37

Wet wipes or feminine hygiene products in the toilet?

Accepted Answer

Better not — it could prolong incineration and isn't eco-friendly. Use the small bin next to the toilet.

Question 38

My product didn't fall down?

Accepted Answer

The trapdoor clicked but it stayed up? Pour about 2 dcl of water directly into the paper filter (not outside it) and try again.

Question 39

Steam in the bathroom?

Accepted Answer

Press the bottom black switch on the central panel (near lights). Ventilation runs for ~1 minute. Or simply open the window :-).

Question 40

Something buzzing in the back when I turn on water?

Accepted Answer

That's the pump — it's normal. If it buzzes even when water isn't running, call us.

Question 41

Something else not working?

Accepted Answer

Let us know — we'll do our best to help.

Question 42

Emergency contacts

Accepted Answer

Emergency line: 112
Ambulance: 155
Fire department: 150
Police: 158
Host (Petra): +420 608 249 453

Question 43

Need urgent medical help?

Accepted Answer

AGEL Hospital Jeseník
Lipovská 103, 790 01 Jeseník
Phone: 584 458 411
Distance: ~20 km (~25 min by car)

On-call:
• Surgery: 3 PM–7 AM weekdays, 24h on weekends/holidays
• Pediatric: 4th floor pavilion B, tel. 584 458 316
• Internal: weekends/holidays office hours, otherwise 24h for acute cases

Question 44

Need medication?

Accepted Answer

Pharmacy "U Černého orla" — Vidnava square, a cultural monument with Art Nouveau interior.

Mon: 8–12:30, 2–4 PM | Tue: 8–12:30, 2–4 PM | Wed: 1–6 PM | Thu: 8–12:30, 2–4 PM | Fri: 8–1:30 PM
⚠ Sat–Sun: closed

Question 45

Where is the first aid kit?

Accepted Answer

You'll find it in the cabinet.

Question 46

What to do in case of fire?

Accepted Answer

There's a fire extinguisher in the garden shed.

Question 47

No signal and need help?

Accepted Answer

Hutka has WiFi — use data and contact us via WhatsApp.

Question 48

Wellness facilities at Johanka

Accepted Answer

• Hot tub — wood-heated, 2–4 persons. Operates Apr–Oct. Put on insulated cover while heating — ready in 2–3 hours. Stays warm until morning.
• Sauna — year-round. Heated in 1 hour. Great combo with cooling tub.
• Cooling tub — double-walled, holds temperature. Must be covered.
• Outdoor shower — gas heater, just turn on hot water. Drained in winter.
• Bike washing — hose in garden shed, GARDENA connection points on property.

Question 49

Where to buy groceries?

Accepted Answer

Vidnava (5 km, 5 min by car):
• Hruška (Mírové nám. 21) — Mon–Fri 6:30–18, Sat–Sun 7–17
• Agroholding/CBA (Hrdinů 37) — Mon–Fri 6:30–17, Sat 7–10:30, Sun closed

More: Agroholding Stará Červená Voda, COOP Nová Červená Voda
Bigger shopping: Jeseník (20 km) — Kaufland, Lidl, Billa, Penny, Albert

Tip — Poland 🇵🇱: Paczków (25–30 km), Biedronka Mon–Sat 6–23. Lower prices + "Polish Carcassonne" with medieval walls.

⚠ Village shops have limited hours — check in advance.

Question 50

Where to eat nearby?

Accepted Answer

Details on our website in "Where to eat & drink." Favorites:

• Eleanor Café, Žulová — specialty coffee, homemade desserts
• Tančírna v Račím údolí — historic café
• Rychleby Trails Base — pub for bikers and hikers
• Restaurace Na Palubě, Mikulovice — modern Czech cuisine
• Hospůdka Isolde, Račí údolí — regional cuisine since 1928
• Upečeno na návsi, Žulová — cakes, sourdough bread, ice cream
• Kavárna u Verči, Vidnava — nearest café

Question 51

Hiking and nature

Accepted Answer

Johanka sits between the Rychleby Mountains and Hrubý Jeseník. Details on our website in "Hiking & Trips."

• Walks from Johanka — forest paths, pastures, valleys
• Hiking in Rychleby — unforgettable sunrises and sunsets
• Hiking in Jeseníky — narrow forest paths, stunning views

Question 52

Cycling and MTB

Accepted Answer

Rychleby Trails — biker's paradise. Trail center with routes from kids to expert. One of the best trail centers in CZ, ~15 km from Johanka.

Question 53

Other activities and trips

Accepted Answer

• Quarries in Rychleby — flooded quarries with crystal-clear water. Some busy, some completely private.
• Small sea in Poland — sandy beaches, sailing courses, water sports (Otmuchów and Nysa reservoirs).

Complete tips on our website in "Hiking & Trips."

Question 54

Quiet hours

Accepted Answer

Generally 10 PM to 6 AM. But honestly — you'll want to observe them yourself here. Johanka has no immediate neighbors. In the evening you'll hear owls, rustling trees and crackling fire. Nature appreciates your consideration.

Question 55

Can I take photos / film / use a drone?

Accepted Answer

Shoot and share! We'd love it if you tag us on Instagram. Sunrises, valley fog, stars above the hot tub — all worth a photo.

Drones are allowed. For commercial shoots, contact petra@rychlebskyglamping.cz.

Question 56

Group celebrations and events

Accepted Answer

Hutka is designed for max 4 people. Not suitable for bachelor/ette parties, loud celebrations or larger group events.

Romantic birthday for two or a quiet family weekend — that's exactly what Johanka is made for.

Team-building or special event? Write to us.

Question 57

Cameras and privacy

Accepted Answer

Two trail cameras on the property:

1. At the entrance — records vehicle arrivals/departures (property protection).
2. Above the sauna — you can cover it with a prepared shield for 100% privacy. After that, the entire glamping area is unsupervised.

Question 58

Where to put waste?

Accepted Answer

In the bin under the kitchen counter. If there's more, put the bag in the garden shed — we'll take care of it.

Question 59

Can I go in the woods?

Accepted Answer

If you need a quick one, the surroundings can handle it — please step behind the sauna, there's a designated spot. You'll save gas and filters.

⚠ Anything "bigger" — burn it in the toilet, no exceptions ☺.

Question 60

What about recycling?

Accepted Answer

We recycle. Leave glass, paper and plastics in Hutka or the garden shed — we'll handle it.

Question 61

Why eco-friendly products?

Accepted Answer

Wastewater flows into a root soakaway — it returns to nature. That's why only eco-friendly products and soaps in Hutka. Please no personal gels and shampoos with microplastics. Nature will reward you with clean water in the quarries and a healthy forest outside.

Question 62

Will I get this info at the accommodation?

Accepted Answer

Yes, this information and more details are available in print form directly at the accommodation.

Question 63

Something missing?

Accepted Answer

We'd love to hear any observations. Feel free to give feedback via text or call — maybe we can solve it right away :-).

We wish you a wonderful stay
Jan & Petra

Časté dotazy o off-grid glampingu Johanka

Guest Manual